FAQs

Guardian Health Direct is a comprehensive medical clinic offering direct primary care, concierge medicine, and a range of specialized programs. Our mission is to provide individualized, high-quality care to our patients.

No, a referral is not required to make an appointment with us. You can contact us directly to schedule a visit.

To schedule an appointment, simply call us at our office or fill out the contact form on our website. Our staff will respond promptly to confirm your appointment.

As a Direct Primary Care clinic, we do not accept insurance. This allows us to spend more time with our patients and provide higher quality care. However, we recommend that you maintain a form of insurance coverage for emergencies, hospital care, and specialist visits.

Yes, you can often use your HSA or FSA for many of our services. However, we recommend checking with your account provider to confirm which services are eligible.

Yes, Guardian Health Direct provides comprehensive care for patients of all ages, including pediatric care.

Direct Primary Care is a healthcare model that prioritizes the relationship between a patient and their doctor. Instead of billing insurance for each visit, DPC clinics charge a monthly, quarterly, or annual fee that covers most primary care services.

Concierge medicine is a healthcare model where doctors provide enhanced care, including 24/7 access, longer appointments, and a comprehensive approach to healthcare. This is typically offered for a monthly, quarterly, or annual fee.

Our membership fee covers a comprehensive range of primary care services, including preventive care, wellness visits, chronic disease management, acute care, minor procedures, and health coaching. It also includes 24/7 access to your doctor via call, text, email, or video chat.

While our clinic covers a broad range of primary care services, it does not cover specialist visits, hospital stays, or emergency care. Therefore, we recommend that our patients maintain a form of insurance or health coverage for these needs.

Our doctors see a limited number of patients each day to ensure they have ample time to spend with each individual. This allows for more comprehensive, personalized care and shorter wait times for appointments.

Yes, membership at Guardian Health Direct includes 24/7 access to your doctor. You can reach out with health concerns anytime via call, text, email, or video chat.

Our doctors can write prescriptions as needed for our patients. We can send these directly to your pharmacy of choice.

While we provide comprehensive primary care, there may be instances where a specialist or hospital care is necessary. In these cases, we will coordinate with your specialist or hospital team and continue to manage your overall care.

Yes, we offer care for patients of all ages, from newborns to seniors. We have individual adult, child, and family memberships available.

We strive to make our services as flexible as possible. If you need to cancel your membership, please contact our office for information about our cancellation policy.

In addition to DPC and concierge medicine, we offer one-time visits, medical weight loss, Dysport injections, IV infusions,  and mental health treatment, including ketamine treatment.

Our medical weight loss program is a comprehensive, medically supervised plan designed to help individuals achieve and maintain a healthy weight. It involves nutritional counseling, lifestyle changes, and, if necessary, medications.